Terms Of Service

Terms of Service

Welcome to Project 13 Media.

These Terms of Service ("Terms") govern your access to and use of the Project 13 Media website and related online services.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

Project 13 Media reserves the right to update these Terms from time to time.

1. About Project 13 Media

Project 13 Media ("Project 13 Media," "we," "us," or "our") is a business providing digital, marketing, technology, automation, media, and business support solutions.

Our services may include, depending on the engagement:

Website design and development
Digital presence and landing pages
Marketing and lead generation
CRM and business systems
Automation
AI solutions
Media and content
Business support and operations
Bookkeeping or business support services
Consulting and related digital services

Not every service is available to every client or included in every engagement.

2. Website Use

You may use this website for lawful business and informational purposes.

You agree not to use the website to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Scrape, copy, or reproduce website content for unauthorized commercial purposes
Impersonate Project 13 Media or another person
Submit fraudulent, misleading, or malicious information
Abuse forms, scheduling systems, communication systems, or other website functionality

Project 13 Media reserves the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Our Services

Information presented on this website is provided for general informational purposes.

Descriptions of services, packages, capabilities, pricing, timelines, or examples on the website do not necessarily constitute a binding offer.

Actual services provided to a client will be determined by the applicable proposal, statement of work, service agreement, order, or other written agreement between Project 13 Media and the client.

If there is a conflict between these Terms and a signed client agreement, the applicable client agreement will generally control with respect to the services covered by that agreement.

4. Proposals and Project Agreements

Before beginning a paid project, Project 13 Media may provide a proposal, scope of work, service agreement, or other documentation describing the project.

These documents may specify:

Services and deliverables
Project scope
Pricing
Payment terms
Project timeline
Client responsibilities
Revision limits
Third-party costs
Hosting or software fees
Maintenance or support
Other project-specific requirements

A project does not become binding solely because information about a service appears on this website.

5. Payments

Payment terms will be communicated through the applicable proposal, invoice, agreement, or other project documentation.

Depending on the engagement, Project 13 Media may require:

A deposit before work begins
Milestone payments
Full payment in advance
Recurring payments
Monthly service fees
Payment for third-party software or services

Failure to make required payments may result in delayed, suspended, or terminated services.

Any applicable cancellation, refund, late-payment, or termination terms will be governed by the applicable agreement or invoice.

6. Client Responsibilities

Clients are responsible for providing information, content, approvals, credentials, access, materials, and other items reasonably necessary for Project 13 Media to perform the agreed services.

Clients are responsible for ensuring that materials they provide to Project 13 Media are accurate and that they have the necessary rights and permissions to use those materials.

Delays in providing required information, approvals, content, or access may affect project timelines.

7. Website and Content Ownership

Unless otherwise agreed in writing, Project 13 Media retains ownership of its pre-existing:

Templates
Frameworks
Processes
Systems
Workflows
Code libraries
Design systems
Internal tools
Know-how
Proprietary methodologies

Ownership or licensing of project-specific deliverables will be determined by the applicable client agreement.

Third-party software, platforms, plugins, stock assets, fonts, applications, and other third-party materials remain subject to their respective licenses and terms.

8. Client-Provided Content

Clients retain responsibility for content, trademarks, logos, images, videos, documents, data, and other materials they provide to Project 13 Media.

By providing materials to Project 13 Media for use in a project, you represent that you have the necessary rights or authorization to provide and use those materials.

You authorize Project 13 Media to use those materials as reasonably necessary to perform the agreed services.

9. Third-Party Platforms

Project 13 Media may build, configure, integrate with, or provide services involving third-party platforms.

These may include CRM systems, website platforms, email providers, payment processors, scheduling systems, advertising platforms, AI services, hosting providers, and other technology services.

Third-party platforms are operated independently from Project 13 Media and may change their:

Features
Pricing
Policies
Availability
APIs
Security requirements
Terms of service

Project 13 Media is not responsible for changes, outages, limitations, or decisions made by third-party platforms outside our reasonable control.

10. AI and Automation

Project 13 Media may provide services involving artificial intelligence, automation, workflow systems, or other technology.

AI-generated or automated outputs may contain errors, omissions, or inaccuracies.

Clients are responsible for reviewing and approving important outputs before relying on them for business, financial, legal, medical, employment, or other consequential decisions.

Project 13 Media does not guarantee that AI-generated or automated systems will always operate without errors or interruptions.

11. Business Results

Project 13 Media provides digital, marketing, technology, automation, and business support services.

We do not guarantee a specific:

Revenue amount
Number of leads
Number of customers
Conversion rate
Advertising result
Search ranking
Return on investment
Business growth rate
Profit level

Results depend on many factors outside our control, including the client's industry, offer, pricing, market conditions, competition, sales process, budget, implementation, and other circumstances.

Our goal is to provide professional services and practical systems—not guarantee a particular business outcome.

12. Communications

By contacting Project 13 Media or requesting information through our website, you authorize us to communicate with you regarding your inquiry or requested services.

Communications may occur through:

Email
Phone
SMS/text
Appointment scheduling systems
Other business communication channels

Project 13 Media does not currently use SMS for promotional marketing campaigns.

SMS may be used for business-related communications such as inquiries, appointments, reminders, or project communications where appropriate.

13. Intellectual Property

The Project 13 Media name, branding, website design, logos, graphics, text, layouts, systems, and other original materials associated with Project 13 Media may be protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit Project 13 Media materials without appropriate authorization.

Nothing in these Terms transfers ownership of Project 13 Media intellectual property to a website visitor.

14. Third-Party Links

The website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes.

Project 13 Media does not control and is not responsible for third-party websites, their content, security, availability, policies, or practices.

Your use of third-party websites is subject to their own terms and policies.

15. Disclaimers

The Project 13 Media website and its content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

We make reasonable efforts to provide accurate and useful information, but we do not guarantee that:

The website will always be available
The website will always be error-free
Information will always be complete or current
Third-party integrations will always function
Services will produce a particular business result
The website will be free from interruptions or technical issues

Nothing on the website should be interpreted as legal, financial, tax, medical, or other professional advice unless expressly stated otherwise.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Project 13 Media and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or services.

This may include loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

For paid services, any additional limitation of liability may be established in the applicable client agreement.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Project 13 Media and its owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:

Your violation of these Terms
Your unlawful use of the website
Materials you provide to Project 13 Media
Your violation of another person's rights
Your misuse of Project 13 Media services or systems

This provision does not require you to indemnify Project 13 Media for matters caused by Project 13 Media's own unlawful conduct or liability that cannot legally be shifted.

18. Termination

Project 13 Media may suspend or terminate access to the website if necessary to protect our systems, business, users, or legal interests.

Client service agreements may contain separate termination provisions.

Termination of website access does not automatically terminate any separate contract between Project 13 Media and a client.

19. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms or the use of the website will be handled in accordance with applicable Nevada law and any applicable agreement between Project 13 Media and the client.

20. Changes to These Terms

Project 13 Media may update these Terms from time to time.

When we update them, we may change the effective date displayed at the beginning of the Terms.

Your continued use of the website after an updated version becomes available constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Entire Agreement

These Terms govern your general use of the Project 13 Media website.

For paid services, a separate proposal, statement of work, service agreement, or other written agreement may contain additional or different terms that govern the specific client engagement.

23. Monthly Service Scope

Monthly services include the maintenance, support, optimization, and recurring services specifically identified in the selected service plan.

Monthly service hours are intended for ongoing support and improvements within the agreed scope.

New websites, major redesigns, new funnels, substantial automation builds, custom integrations, migrations, major content projects, advertising spend, third-party software costs, and other work outside the agreed monthly scope may require a separate proposal and additional fees.

Monthly service hours are a capacity limit for the applicable service plan and do not represent guaranteed hours of work or a credit balance. Unused monthly service hours do not roll over unless otherwise agreed in writing.